Shipping policy

Shipping policy

Estimated delivery time

Orders are estimated to arrive within 7–10 calendar days after the order is placed. This estimate includes both order processing and shipping time.

Delivery times are estimates, not guarantees. Carrier delays, holidays, and customs processing, where applicable, may affect delivery. If your order has not arrived within the estimated timeframe, please contact us so we can help.

Shipping costs and destinations

Available shipping destinations, delivery options, and shipping charges are displayed at checkout before payment.

Order tracking

If tracking is available for your shipment, we will send the tracking details once your order ships.

Shipping addresses

Please check your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. We may not be able to change the address after dispatch.

Delayed, missing, or damaged orders

If your order is delayed, missing, or arrives damaged, reply to your order confirmation email with your order number and a description of the issue. For damaged items, please include photos where available. We will work with you to resolve the issue.

Returns and refunds

Please see our return and refund policy for details about refunds and damaged, defective, or incorrect items. Nothing in this shipping policy limits your statutory consumer rights.