Refund policy

Returns and refunds

We do not accept returns or exchanges for change of mind, including if you no longer want an item. Please review product details carefully before placing your order. Except for the circumstances below or where required by applicable law, purchases are final and non-refundable.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, please contact us by replying to your order confirmation email. Include your order number, a description of the issue, and photos where available. We will review the issue and work with you on an appropriate resolution, which may include a replacement or refund. Please do not send any items back unless we have provided instructions.

Refunds

If a refund is approved, we will issue it to your original payment method within 10 business days. Your bank or payment provider may take additional time to process and post the refund.

Consumer rights

This policy does not exclude or limit any rights or remedies you have under applicable consumer protection laws, including any mandatory cancellation, withdrawal, return, or refund rights. Where applicable law requires a return or another remedy, we will provide the necessary instructions.